Employee Engagement and Business Performance

Kelvin Sokuni of KSM speaking at the BCC event on 26 November
Kelvin Sokuni of KSM speaking at the BCC event on 26 November

Some 45 members and guests attended this event at the Taj Pamodzi Hotel on 26 November 2015.

Growing a company or even sustaining one in the current economic climate is not easy and calls for a regular review of operational efficiency, careful control of cash-flows, constant monitoring of changes in the market, keeping customers satisfied and productivity.
At this event our speakers gave lively and informative presentations on the topic of Employee Engagement and Business Performance – for the two are closely linked. For businesses to grow and be profitable now and over the next decades they will need staff that are informed, have the right skills, are productive and innovative – at all levels.

We were fortunate to have with us two highly experienced discussants who used their experience and expertise to help chart the way forward.

Kelvin Sokuni, CEO of KSM Management Consultants, a highly respected HR practitioner and consultant with many years of senior management experience in major Zambian companies and Nankhonde Kasonde of Tuntulu, an Organisation and Relationship Systems Certified Coach and Chair of the Zambian Coaching Association.

Bites from their presentations included:

  • Be smart – hire smart
  • Don’t let your employees delegate to you
  • Disengagement starts at the top
  • The modern employee wants an environment where they can explore and innovate

Ms Kasonde presented some interesting and worrying statistics from the 2011/12 Gallup Global Survey, which revealed that:

  • 10% of employees are actively committed
  • 57% merely put in time
  • 33% act on their discontent in counter-productive ways

Their presentations offered a number of strategies and ideas that led to an active discussion and, from reports, much follow-up activity with the presenters.